Khelaghor Privacy Policy — Your Data, Our Responsibility
This page explains in detail how your personal information is collected, used, and kept secure at khelaghor. Please read it carefully before using the platform.
Last Updated: January 2026
What Information We Collect
The following types of information may be collected when you register and use the khelaghor platform:
Account & Identity Information
At registration, we collect your name, mobile number, date of birth, and email address (where applicable). A copy of your National ID or passport may be requested for identity verification. This information is used solely for account verification and security purposes.
Payment & Financial Information
Mobile banking numbers (bKash, নগদ) are collected during deposits and withdrawals. All transactions are conducted in Bangladeshi Taka (৳ BDT) and payment information is transmitted through SSL-encrypted channels. Full card or bank account details are never stored on khelaghor servers.
Device & Browser Information
General information about the device, browser, and operating system you use may be collected automatically. This includes your IP address, session duration, page visit logs, and device type. This data is used to improve platform performance and prevent fraud.
Usage Information
We collect behavioral data such as which games you played, how long you spent on the platform, and which sections you visited most. This is used to personalize your experience and show you relevant offers.
Purpose & Basis for Using Your Data
Khelaghor uses collected data only for specific, legitimate purposes. The key purposes are outlined below:
- Account Management & Verification: Completing registration, keeping your login secure, and confirming your identity.
- Payment Processing: Processing deposits and withdrawals quickly and securely.
- Customer Support: A support agent may access relevant account information to better understand your issue.
- Platform Improvement: Analyzing usage patterns to improve our services.
- Security & Fraud Prevention: Detecting suspicious activity to keep your account safe.
- Legal Obligations: To comply with applicable laws and regulations in Bangladesh.
Khelaghor never sells your personal data to third parties.
Cookies & Tracking Technologies
Khelaghor uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for maintaining your login session and ensuring platform security. Without them, the platform will not function properly.
Analytical Cookies
Analytics cookies are used to understand how users interact with the platform. This information is processed in an anonymized and aggregated form.
Cookie Controls
You can manage or disable cookies through your browser settings. However, turning off essential cookies may cause some features to stop working correctly.
Data Retention, Security & Third Parties
Data Retention Period
Khelaghor retains data for active accounts for as long as necessary. When an account is closed or upon a user's request, steps are taken to delete the data — though certain records may be kept for a specified period to meet legal obligations.
Technical Security
All data transmissions are secured with SSL/TLS encryption. Data stored on our servers is encrypted and access-controlled. khelaghor conducts regular security audits.
Sharing Information with Third Parties
Khelaghor may share information in the following limited circumstances:
- Payment Processors: Only the information required to process transactions with approved mobile banking partners such as bKash and নগদ.
- Legal Requirements: In response to a lawful request from a Bangladesh regulatory or government authority.
- Fraud Prevention: With relevant authorities to address security threats.
Your personal data is never shared with any third party for marketing or commercial purposes.
Your Rights & Policy Updates
Right to Access Information
You may request access to your personal data stored with khelaghor at any time. Your information will be provided after your identity has been verified through our support team.
Right to Rectification
If any information on your account is incorrect or out of date, you can request a correction. Verification documents may be required in some cases.
Right to Delete Your Data
When you close your account or submit a separate request, we will take steps to delete your personal data. However, certain records may need to be retained for a set period to meet legal obligations.
Privacy Policy Updates
Khelaghor reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes through the platform. Continuing to use the platform after such changes are made will be considered your acceptance of the revised policy.
Contact Us for Data Protection Inquiries
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: [email protected] — or On the FAQ page Find common solutions.
Start Betting in a Safe Environment
Your personal data is always secure with khelaghor. Open an account with confidence and enjoy the best betting experience in Bangladesh.